Aged Care Governance, Risk & Compliance Solutions

Aged Care Governance, Risk & Compliance Solutions

Special Guest: Juleen Schiefelbein – Director of Quality Compliance & Systems – Marymead CatholicCare

Special Guest: Wayne Belcher – former CEO – Bethanie and Braemar Aged Care

Presenter: Kosta Nicolaou – Director – Skefto kosta@skefto.com

Webinar Topic

The Commission’s plans to increase the number of audits over the next 18 months will no doubt stretch providers. Audits can be expensive, time intensive, and place increased scrutiny on organisational governance and registration.

Our online event on Friday August 16th @ 12pm AEST, we showcased solutions helping providers effectively deal with audits and a range of other real industry challenges.

Our special guests were:

  • Juleen Schiefelbein (Director of Quality Compliance & Systems at Marymead CatholicCare), who shared some key challenges experienced as a provider, and how technology can be used to bring about a positive change. 
  • Wayne Belcher (former CEO of Bethanie Aged Care and Braemar Aged Care), who shared his views on the current state of the sector, funding challenges, and the need for an overhaul.

The event showcased how technology can be used to:

  1. Streamline compliance with Quality Standards
  2. Prepare for reforms coming in 2025, by mapping obligations under the current Standards to the new
  3. Effectively manage Strategy, Quality Indicator and KPI reporting
  4. Create a positive Risk and Safety Culture

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Picture of Pete Gervasoni

Pete Gervasoni

I'm the Chief Risk Officer and organisational resilience expert at Skefto Innovations. I've been in the game for over 20 years, serving in senior risk and resilience roles across Local, State and Federal Government organisations. I've worked with Councils, Boards and Executives to support the successful execution of strategy by embedding risk frameworks, organisational resilience frameworks, business continuity management systems and innovation programs. I've previously led and delivered transformational change in risk management and enhancing organisational cultures. For the past five plus years, I've been educating the Victorian Public Sector in risk management. Skefto is LG Pro Victoria’s risk education partner, together with IPAA-ACT. I'm a nominated expert to the International Standards Organization (ISO) having led a global project for the development of a new international standard ISO 22336: Organizational resilience - Guidelines for resilience policy and strategy which was published in 2024. I'm a Fellow of the Institute of Strategic Risk Management (ISRM), and the current Deputy Chair of ISRM's Victoria/SA Chapter. Fun fact: I'm also a singer / songwriter who performed in front of more than 75,000 people at the MCG on Anzac Day.