- Incident Management Software
Incident Management Software for Real-Time Response & Reporting
Streamline your incident management processes with Skefto’s powerful, customisable platform. Empower teams to report, respond, and resolve any type of incident in real time — all in one system.
Incident Management Made Easy
Centralise incident reporting, improve visibility, and resolve incidents faster. Skefto’s Incident Management Software simplifies how organisations manage, track, and respond to events—whether safety, operational, or compliance-related.

Centralised Incident Reporting
Efficiently capture and log incidents across your organisation using a centralised, user-friendly platform designed for fast reporting and full visibility.
Key Benefits:
- One central location for all incident types
- Enables fast and accurate data capture
- Reduces time to resolution
- Improves compliance through structured reporting
Features:
- Customisable incident registers
- Centralised data repository
- Role-based visibility and workflows
- Auto-notifications and alerts
- Incident severity tagging


Smart Forms & Automated Workflows
Create intelligent, configurable forms and automate workflows to ensure consistency and compliance across all reporting and escalation processes.
Key Benefits:
- Eliminates manual, inconsistent reporting
- Automates notifications and task assignments
- Ensures compliance with internal policies
- Improves response times and accountability
Features:
- Drag-and-drop form builder
- Conditional logic and field validation
- Workflow automation engine
- Custom escalation paths
- Integration-ready with other Skefto solutions


Effective Incident Response & Control
Empower your teams to respond effectively to incidents with clearly defined responsibilities, control tracking, and corrective action plans.
Key Benefits:
- Enables rapid containment and mitigation
- Enhances control effectiveness and tracking
- Supports regulatory compliance
- Aligns actions with enterprise risk strategies
Features:
- Linked corrective action plans
- Assignable response tasks
- Control status tracking
- Real-time progress updates
- Integration with GRC and safety modules


Real-Time Alerts & Stakeholder Communication
Improve incident response through real-time communication tools and updates that keep stakeholders informed across teams and locations.
Key Benefits:
- Reduces confusion during incident escalation
- Keeps the right people informed at the right time
- Enhances cross-department collaboration
- Minimises response delays
Features:
- Automated email and in-platform notifications
- Live status updates
- Role-specific alert settings
- Communication audit logs
- Integration with Microsoft Teams or email systems


Post-Incident Review & Continuous Improvement
Close the loop with post-incident reviews, trend analysis, and insights to prevent recurrence and support continuous improvement.
Key Benefits:
- Drives continuous improvement
- Supports compliance and governance reporting
- Identifies repeat issues and trends
- Strengthens organisational learning culture
Features:
- Root cause analysis tools
- Audit-ready reports and logs
- Trend and incident type dashboards
- Lessons learned capture
- Review workflow with approvals

Seamlessly Integrated with Your GRC Ecosystem
Skefto’s Incident Management Software doesn’t work in isolation. It connects effortlessly with your broader risk, compliance, and safety workflows—providing a unified platform that supports end-to-end visibility, faster resolution times, and better decision-making.
Ensure all areas of risk are under control, compliance is achieved, and good governance is demonstrated.
Take a proactive approach to health, safety, and wellbeing, to ensure your people are always priority #1
Create winning plans, by setting clear strategic direction, creating alignment, and connecting teams that deliver with agility
Powerful Incident Management Software That Reduces Risk & Response Times
Access ready-made and tailored incident management solutions built for compliance, control, and real-time response.
Incident Management Software FAQs
What is an incident management system and how does it work?
An incident management system is a digital solution that helps organisations log, investigate, resolve, and report incidents efficiently. Skefto’s system automates workflows, captures real-time data, and ensures consistent processes across teams—enabling fast response and continuous improvement.
What types of incidents can Skefto help manage?
Skefto supports a wide range of incident types, including:
- Workplace health and safety incidents
- Cybersecurity breaches and IT failures
- Compliance breaches and regulatory issues
- Environmental or operational disruptions
- Clinical, care, or service delivery incidents
How does this incident management software support compliance?
Skefto helps you meet industry-specific compliance requirements by:
- Logging and tracking incidents in a structured, auditable way
- Linking incidents to risk registers, policies, and obligations
- Generating reports aligned with WHS/OHS, AS/NZS ISO 45001, and other frameworks
- Providing evidence for internal and external audits
Can Skefto’s incident management system be customised for my industry?
Yes. Skefto is a flexible, no-code platform that can be tailored to meet the needs of local government, education, healthcare, infrastructure, and other regulated industries. Forms, workflows, fields, and permissions can all be configured to match your sector’s specific requirements.
How fast can we deploy this solution?
Deployment times vary, typically 1–3 months for small to mid-sized teams, or 3–6 months for larger or multi-site organisations. Skefto provides full onboarding and training support for a successful rollout.