● INDUSTRY: Disability Services
Disability Services Software to Simplify Compliance & Improve Service Delivery
Skefto helps disability service providers manage compliance, incidents, safety, and strategy in one platform. Built to align with the NDIS Practice Standards, our software enables providers to strengthen governance, stay audit-ready, and improve outcomes for participants and staff.
NDIS Software Solutions for Disability Providers
CareCloud is purpose-built for the disability sector, giving providers a single platform to manage compliance, quality, safety, and strategic planning. With preloaded standards, automated workflows, and real-time dashboards, CareCloud simplifies NDIS compliance and supports providers in delivering safe, high-quality services.
for Risk & Compliance
for Incidents & Feedback
for Safety & Workforce
Strategy & Planning
Participant-Centred Care
Ensure NDIS compliance and effective governance
- Stay aligned with NDIS Practice Standards and regulatory obligations
- Centralise risk and compliance registers in one system
- Automate compliance reminders and reporting workflows
- Maintain accountability across staff and management
- Be prepared for NDIS audits with clear reporting
Key features
- Risk and compliance registers
- Obligation and standards management
- Audit action tracking
- Policy and procedure registers
- Delegations and disclosures management
- Interactive compliance dashboards
Simplify incident and complaints handling for NDIS providers
- Record and manage reportable incidents in line with NDIS requirements
- Capture feedback and complaints to support continuous improvement
- Ensure timely responses and transparent resolution
- Reduce recurrence with incident reviews and insights
- Improve service quality and participant trust
Key features
- Reportable incident workflows
- Complaints and feedback management
- Restrictive practices recording
- Case and investigation management
- Real-time notifications and response tracking
- Audit-ready incident reports
Build a proactive safety culture for staff and participants
- Meet WHS and psychosocial safety requirements
- Identify and mitigate hazards early
- Maintain training and workforce compliance records
- Manage injuries and prevent escalation to claims
- Ensure safer environments for staff and participants
Key features
- Hazard and risk registers
- Safety audits and inspections
- Injuries and claims management
- Certifications and training registers
- Workforce screening and qualification tracking
Align strategy and deliver continuous improvement under the NDIS
- Develop and track continuous improvement plans (PCIs)
- Link strategic objectives with operational outcomes
- Assign accountability and monitor progress across teams
- Ensure alignment with NDIS governance and quality frameworks
- Report outcomes with real-time dashboards
Key features
- Continuous improvement planning (PCIs)
- Strategic and operational plan registers
- Performance reporting dashboards
- Strategy reviews and alignment tools
- Audit action and improvement tracking
Strengthen care quality and participant experience
- Record participant feedback and quality outcomes
- Track service delivery performance
- Ensure compliance with participant safeguarding requirements
- Monitor key quality indicators
- Support transparency and accountability across services
Key features
- Quality standards compliance registers
- Participant outcome tracking
- Service delivery reporting
- Safeguarding and restrictive practices management
- Quality improvement dashboards
Ready to Transform NDIS Compliance with Skefto’s CareCloud?
CareCloud makes it easier for NDIS providers to manage compliance, safety, and participant outcomes in one platform. With automation and dashboards built for disability services, it helps you operate with confidence.
FAQs About Disability Services and NDIS Software
What is NDIS software and how does it help providers?
NDIS software like CareCloud helps disability service providers manage compliance, safety, and participant outcomes in one platform. It reduces manual processes and ensures alignment with the NDIS Practice Standards.
How does CareCloud support NDIS compliance?
CareCloud includes preloaded NDIS obligations, audit action tracking, incident reporting workflows, and continuous improvement planning. These features help providers stay audit-ready and maintain compliance with confidence.
How can CareCloud help with continuous improvement under the NDIS?
CareCloud allows providers to develop, assign, and track Plans for Continuous Improvement (PCIs). Automated reminders and dashboards ensure improvements are monitored, completed on time, and linked back to NDIS Practice Standards.
How does CareCloud improve participant safety and quality of care?
By centralising risk, incidents, and feedback, CareCloud helps providers proactively identify issues, take corrective action, and continuously improve quality outcomes for participants. It supports a transparent, participant-centred approach to care.
Is CareCloud suitable for both small and large NDIS providers?
Absolutely. CareCloud is fully configurable and scalable, making it suitable for small providers managing a few services, as well as larger organisations with multiple sites and complex governance requirements.