2.3 Adding a KPI

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KPI’s are designated with the symbol 

To add a KPI, complete the following steps:

Step 1: Place your cursor on the action requiring a KPI. Click the “Add KPI” option as illustrated below. You can also add a KPI by clicking the option icon “…” at the end of the action.

Step 2: Enter a description for this KPI then click the “Add” icon. See example below.

The KPI will now appear under the action as shown below.

To provide details for the KPI, refer to the “Creating, maintaining and updating KPI’s” instructions.